Privacy Policy
Last Updated: June 2026
Welcome to EBVapes.com ("EB Vapes", "we", "our", or "us"). Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit or use our website.
By using EBVapes.com, you agree to the practices described in this Privacy Policy.
Information We Collect
Information You Provide
When using our website, you may voluntarily provide:
- Name
- Email address
- Phone number
- Shipping address
- Billing address
- Date of birth (if required for age verification)
- Account login credentials
- Contact form submissions
- Product inquiries
- Order information
Information Automatically Collected
When you visit EBVapes.com, we may automatically collect:
- IP address
- Browser type
- Device information
- Operating system
- Pages visited
- Time spent on pages
- Referring websites
- Date and time of access
- Clickstream and navigation data
Cookies and Tracking Technologies
We use cookies, pixels, and similar technologies to:
- Improve website performance
- Remember user preferences
- Analyze website traffic
- Enhance user experience
- Support marketing and advertising efforts
You may disable cookies through your browser settings; however, certain website features may not function properly.
How We Use Your Information
We use collected information to:
- Process orders and transactions
- Provide customer support
- Respond to inquiries
- Improve our products and services
- Send order updates and confirmations
- Verify customer age where required
- Detect fraud and unauthorized activity
- Maintain website security
- Improve website functionality
- Comply with legal obligations
Analytics and Website Tracking
EBVapes.com may use analytics services including:
- Google Analytics
- Microsoft Clarity
- Search Console
- Other website analytics tools
These services help us understand:
- Visitor behavior
- Traffic sources
- Popular pages
- Product performance
- Website usability
Information collected may include IP addresses, browser information, and website activity.
Marketing Communications
We may send promotional emails regarding:
- New products
- Special offers
- Promotions
- Website updates
You may unsubscribe at any time by clicking the unsubscribe link contained within marketing emails.
Even after unsubscribing, we may continue to send transactional emails regarding orders or account activity.
Information Sharing
We do not sell your personal information.
We may share information with trusted third parties that assist with:
- Payment processing
- Shipping and fulfillment
- Website hosting
- Analytics services
- Customer support
- Fraud prevention
- Marketing services
These providers may only use information as necessary to perform services on our behalf.
Legal Disclosure
We may disclose personal information when required by law or when necessary to:
- Comply with legal obligations
- Respond to subpoenas or court orders
- Protect our rights and property
- Investigate fraud or security issues
- Protect customers and the public
Business Transfers
If EBVapes.com is sold, merged, reorganized, or otherwise transferred, customer information may be included as part of the business assets transferred.
Third-Party Links
Our website may contain links to external websites. We are not responsible for the privacy practices or content of third-party websites. Users should review the privacy policies of those websites separately.
Age Restrictions
EBVapes.com is intended only for adults who are legally permitted to purchase nicotine products in their jurisdiction.
We do not knowingly collect information from individuals under the age of 21.
If we become aware that information has been collected from someone under the legal age requirement, we will take steps to remove that information.
Data Security
We implement reasonable administrative, technical, and physical safeguards designed to protect personal information from:
- Unauthorized access
- Misuse
- Loss
- Alteration
- Disclosure
No online transmission or storage system can be guaranteed to be 100% secure.
Your Rights
Depending on your location, you may have the right to:
- Access your personal information
- Correct inaccurate information
- Request deletion of personal information
- Opt out of marketing communications
- Request information regarding data usage
To exercise these rights, please contact us using the information below.
California Privacy Rights
California residents may have additional rights under applicable privacy laws, including the right to request information about personal information collected and disclosed.
International Users
Information may be stored and processed in the United States or other countries where our service providers operate. By using EBVapes.com, you consent to such processing and transfers.
Changes to This Privacy Policy
We reserve the right to modify this Privacy Policy at any time.
Updates will be posted on this page with a revised effective date.
Continued use of the website following changes constitutes acceptance of the updated policy.
Contact Us
If you have questions regarding this Privacy Policy or our privacy practices, please contact:
EB Vapes
Website: https://ebvapes.com
Email: support@ebvapes.com
For privacy-related requests, please include sufficient information for us to verify your identity and process your request.